30 DAYS RETURN/EXCHANGE POLICY

We take great pride in our materials and craftmanship. We strive to meet and exceed your expectation with every purchase. However, if you are still not completely satisfied with your purchase, we are pleased to offer a thirty (30) day return policy on our merchandise. To return or exchange an item, please complete the following:

1. Email our customer service department at to request a Return Merchandise Authorization Number (RMA #).
2. You will be notified by email of your RMA number within 24 hours.
3. Secure your item with all its original packaging materials including any identificationtag tags in a  plain box.
4. We recommend and using Priority Registered Mail and for your own protection, please insure your package.
5. On the outside of the shipping box, please print your Name, Address and the       assigned RMA number.
6. Send the package to the indicated address on our email response.

The following conditions must be met to receive a refund or exchange

1. Return must include our RMA number to be accepted for refund.
2. Item must be received at the customer service department within 30 days from the   date of purchase. Any item received after this period will not be accepted for refund.
3. The item must be in the same condition it was sent, new and undamaged with all its original packaging materials.  No refund will be issued for item that has been    damage  due to customer negligence.
4. Return shipping and handling charges are the responsibility of the customer.  We will only refund shipping and handling charges if the return is due to our error.
5. Refund will be processed within ten (10) business days upon receipt of the item and only after verrification of the item's condition.